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Jan 15, 2017 Use your Microsoft account with Apple Mail, Contacts, and Calendar. If you want to use the in-box Mail, Contacts, and Calendar apps with your Microsoft account—Outlook.com or similar—you may need to do a bit of extra configuration work.
- Mar 25, 2020 With a free Outlook.com web-based email account, access your email, calendar, tasks, and contacts from anywhere you have an internet connection. But if you'd prefer to use the power and flexibility of Apple's Mail application, you can access your Outlook.com email right from Apple Mail and get the best of both worlds.
- To set up your Mac Mail to sync your Outlook.com account’s email: 1. Open Mac Mail. From the File menu, choose Add Account 3. Input your account information. If Mac Mail allows you to choose an account type (POP3 or IMAP): 4. Choose Account Type: IMAP. Input the following as the Incoming Mail Server: imap-mail.outlook.com.
Make sure that iCloud Contacts, Calendars and Reminders are available. If there's an issue, try again after it's fixed. If there isn't an issue, try these steps.
Remember to back up your contacts, calendars and reminders, so you don't lose anything.
Important: Upgraded reminders aren't compatible with earlier versions of iOS or macOS. Shared reminders are also not accessible to users with earlier versions of iOS and macOS, until they upgrade.
After each step, see if you still need help:
- Check for updates to your iPhone, iPad, iPod touch, Mac or PC. To use iCloud, your devices need to meet the system requirements.
- See if the date and time settings on your iPhone, iPad, iPod touch, Mac or PC are correct.
- Make sure that you're signed in to iCloud with the same Apple ID on all your devices and check your settings.
- On your iPhone, tap Settings > [your name] > iCloud. Check your Apple ID and make sure that you turn on what you want to update (Contacts, Calendars or Reminders).
- On your Mac, choose Apple menu > System Preferences, click Apple ID, then click iCloud. If you’re using macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud. Check your Apple ID and make sure that you select what you want to update (Contacts, Calendars or Reminders).
- On your PC, open iCloud for Windows. Check your Apple ID and make sure that you select what you want to update (Mail, Contacts, Calendars and Tasks).
- If you sign in to third-party apps with your Apple ID, protect your account with two-factor authentication and use an app-specific password. If you don’t have devices that can be updated to iOS 9 or OS X El Capitan or later, you can set up two-step verification instead.
- Open Safari and go to www.apple.com to check your connection. If you can’t open the page, get help connecting to the Internet.
- Open a secure website, like your Apple ID account page, to see if you can access port 443. If the website won't open, contact your Internet service provider for help. Safari needs access to port 443 to update your information in iCloud.
- Keep your data within the limits. If you go over the limit, your data won't stay up to date.
If you still need help, try the steps for your device below.
Try the steps for your device
iOS 13 and iPadOS
After each step, check your contacts, calendars or reminders.
Refresh your contacts and calendars
To refresh your contacts, open Contacts and swipe down on the list.
To refresh your contact groups:
- Open the Contacts app.
- Tap Groups in the upper-left corner.
- Swipe down on the list to refresh your groups.
To refresh your calendars:
- Open the Calendar app.
- Tap the Calendars tab.
- Swipe down on the list to refresh your events.
Set iCloud Contacts, Calendars or Reminders as your default
If your contacts, calendars and reminders are in iCloud, then iCloud automatically updates your information. See if your information is in iCloud or a third-party account, like Google or Yahoo. Then change your default account to iCloud. Changing your default account to iCloud will not move your existing information from a third-party service to iCloud.
To see which account your contacts are in:
- Open the Contacts app and tap Groups in the upper-left corner.
- Deselect the All [account] option for any third-party account, like Gmail or Yahoo.
- Make sure All iCloud is selected.
- Tap Done to see your list of contacts. If you don't see the contact you're looking for, it's stored in another account.
- If you have a copy of your contacts from a third-party service in vCard format version 3.0 or later, you can import the contacts into iCloud.
Set iCloud as the default account for your contacts in iOS 8 or later:
- Tap Settings, then Contacts.
- Tap Default Account.
- Select iCloud.
To see which account your calendars are in, open the Calendar app, then tap the Calendars tab.
Set an iCloud calendar as the default calendar:
- Tap Settings, then Calendar.
- Tap Default Calendar.
- Tap a calendar under iCloud to make it your default.
Set an iCloud reminders list as the default list:
- Tap Settings, then Reminders.
- Tap Default List.
- Tap a list under iCloud to make it your default.
Check your app settings
Make sure your iCloud Contacts and Calendars are set to appear in the Contacts or Calendars app:
- Open the Contacts app and tap Groups in the upper-left corner. Make sure that All iCloud is selected.
- Open the Calendar app and tap the Calendars tab. Make sure that all iCloud calendars are selected.
Make sure your Reminders appear:
- Tap Settings, then [your name].
- Tap iCloud.
- Slide to turn on Reminders.
Change how often your calendars update:
- Tap Settings, then Calendar.
- Tap Sync.
- If All Events is selected, choose a specific timeframe instead, like Events 1 Month Back. If a specific timeframe is selected, choose All Events instead.
- Return to your Home screen.
- Wait a few minutes, then open the Calendar app. Tap the Calendars tab, and swipe down to refresh.
Since the iCloud Birthdays calendar updates daily, you might not see changes to birthdays in the Calendars app until the next day.
Restart the Contacts, Calendar or Reminders app
- Close the app.
- Return to your Home screen.
- Wait a minute, then open the app again.
Turn off iCloud Contacts, Calendar or Reminders and turn it back on
- Tap Settings, [your name], then iCloud.
- Slide to turn off Contacts, Calendars and Reminders.*
- If you see your calendars or reminders on iCloud.com or any of your devices, you can choose Delete from My [device]. If not, choose Keep on My [device].
- Wait a few minutes, then turn on Contacts, Calendar or Reminders again.
* Local reminders will be deleted from your device, but your information won't be deleted from iCloud. Once you turn Reminders back on, your reminders will be re-synced to your device.
Restart your iPhone, iPad or iPod touch
Restart your device. Here's how to restart your iPhone, iPad or iPod touch.
iOS 12
After each step, check your contacts, calendars or reminders.
Refresh your contacts, calendars and reminders
To refresh your calendars and reminders:
- Open the Calendar app.
- Tap the Calendars tab.
- Swipe down on the list to refresh your events and reminders.
To refresh your contacts, open Contacts and swipe down on the list.
To refresh your contact groups:
- Open the Contacts app.
- Tap Groups in the upper-left corner.
- Swipe down on the list to refresh your groups.
Set iCloud Contacts, Calendars or Reminders as your default
If your contacts, calendars and reminders are in iCloud, then iCloud automatically updates your information. See if your information is in iCloud or a third-party account, like Google or Yahoo. Then change your default account to iCloud.
See which account your contacts are in:
- Open the Contacts app and tap Groups in the upper-left corner.
- Deselect the All [account] option for any third-party account, like Gmail or Yahoo.
- Make sure All iCloud is selected.
- Tap Done to see your list of contacts. If you don't see the contact you're looking for, it's stored in another account.
- You can import the contact from a third-party service into iCloud.
Set iCloud as the default account for your contacts in iOS 8 or later:
- Tap Settings > Contacts.
- Tap Default Account.
- Select iCloud.
See which account your calendars are in:
- Open the Calendar app.
- Tap an event to open it.
- Tap the calendar name to see if the event is in an iCloud calendar.
Set an iCloud calendar as the default calendar:
- Tap Settings > Calendar.
- Tap Default Calendar.
- Tap a calendar under iCloud to make it your default.
See which account your reminders are in:
- Open the Reminders app.
- Tap the list name in the upper-left corner to view all your lists.
- See if the list is stored on your device or iCloud. Open a list and tap Edit. If you see Sharing, then your list is in iCloud.
Why Cant My Microsoft Account Sync On Mac Iphone
When you create a reminder, you can choose to store it in iCloud or on your iOS device.
Check your app settings
Make sure that your iCloud Contacts and Calendars are set to appear in the Contacts or Calendars app:
- Open the Contacts app and tap Groups in the upper-left corner. Make sure that All iCloud is selected.
- Open the Calendar app and tap the Calendars tab. Make sure that All iCloud is selected.
Change how often your calendars and reminders update:
- Tap Settings > Calendar, or tap Settings > Reminders.
- Tap Sync.
- If All Events or All Reminders is selected, choose a specific timeframe instead, like Events or Reminders 1 Month Back. If a specific timeframe is selected, choose All Events or All Reminders instead.
- Press the Home button.
- Wait a few minutes. Open the Calendar app, tap the Calendars tab and swipe down to refresh.
Since the iCloud Birthdays calendar updates daily, you might not see changes to birthdays in the Calendars app until the next day.
Restart the Contacts, Calendar or Reminders app
- Double-click the Home button to see your open apps.
- Find the app, then swipe up to close it.
- Press the Home button to return to your Home screen.
- Wait a minute, then open the app again.
Turn off iCloud Contacts, Calendar or Reminders and turn it back on
- Tap Settings > [your name] > iCloud.
- Slide to turn off Contacts, Calendars and Reminders.*
- If you see your calendars or reminders on iCloud.com or any of your devices, you can choose Delete from My [device]. If not, choose Keep on My [device].
- Wait a few minutes, then turn on Contacts, Calendar or Reminders again.
* Local reminders will be deleted from your device, but your information won't be deleted from iCloud. Once you turn Reminders back on, your reminders will be re-synced to your device.
Restart your iPhone, iPad or iPod touch
Restart your device. Here's how to restart your iPhone, iPad or iPod touch.
Force sync Calendar data on Apple Watch
To force sync Calendar data on your Apple Watch:
- Open the Watch app on your iPhone and tap the My Watch tab.
- Tap General, then tap Reset.
- Tap Reset Sync Data.
Mac
After each step, check your contacts, calendars or reminders.
Refresh your calendars and reminders
You can refresh your calendars and reminders from the Calendars app:
- Open the Calendar app.
- Choose View.
- Refresh Calendars.
Since the iCloud Birthdays calendar updates hourly, you might not see changes to birthdays in the Contacts or Calendars app for an hour.
Check your default Calendar account
If you store and edit your events in iCloud instead of another account, like On My Mac, Exchange or Google, then iCloud automatically updates your calendars. If you use multiple accounts on your Mac like iCloud, Gmail and Yahoo, make sure that iCloud is your default Calendar account:
- Open the Calendar app.
- Choose Calendar > Preferences.
- On the General tab, make sure that one of your iCloud calendars is the default.
After you set up iCloud Reminders, you might need to quit and reopen Reminders on your Mac. Then make sure that you set up your account correctly in Reminders:
- Open the Reminders app.
- Choose Reminders > Accounts.
- Click the iCloud tab and make sure that you're signed in with your Apple ID.
Turn off iCloud Calendar and iCloud Reminders, then turn it back on
- Quit the Calendar and Reminders apps.
- Choose Apple menu > System Preferences, click Apple ID, then click iCloud. If you’re using macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud.
- Deselect Calendars and Reminders.*
- Close System Preferences and wait about a minute.
- Choose Apple menu > System Preferences, click Apple ID, then click iCloud. If you’re using macOS Mojave or earlier, choose Apple menu > System Preferences, then click iCloud.
- Select Calendars and Reminders.
- Open Calendar and Reminders.
* Local reminders will be deleted from your device, but your information won't be deleted from iCloud. Once you turn Reminders back on, your reminders will be re-synced to your device.
Restart your computer
After you restart your computer, see if you fixed the issue.
iCloud.com
If you don't see all your updates or have another issue, try these steps on iCloud.com:
- Update your browser and clear the cache.
- If you don't see updates from other devices, open another app on iCloud.com, like Mail. Then go back to the Contacts, Calendar or Reminders app.
- Sign out of iCloud.com, then sign back in.
- Clear your browsing history. Choose History > Clear History.
Since the iCloud Birthdays calendar updates daily, you might not see changes to birthdays in the Calendars app until the next day.
If you get a spam iCloud Calendar request
If you get a calendar request that you think might be spam or junk, let us know. Sign in to iCloud.com with your Apple ID and go to the Calendar app. Open the event that you wish to mark as Junk, click Report Junk, then click OK. We'll automatically delete the event from your Calendar on all your devices signed in with the same Apple ID.
You can also go to the invitation from your iPhone, iPad, iPod touch or Mac and choose Report Junk > Delete and Report Junk.
Microsoft Windows
After each step, check your contacts, calendars or reminders.
Reminders are called Tasks in iCloud for Windows.
Refresh Outlook
Turn off iCloud Contacts, Calendar, and Tasks, then turn it back on
- Open iCloud for Windows.
- Deselect Mail, Contacts, Calendars and Tasks, then click Apply.
- Wait a few seconds, select Mail, Contacts, Calendars & Tasks, then click Apply.
- Open Outlook.
Make sure the iCloud Outlook Add-in is active
In Outlook 2010 and later:
Why Can't My Microsoft Account Sync On Mac Free
- Click the File menu.
- Click Options in the left panel.
- Click Add-Ins in the left panel of the Outlook Options window.
- Look at the list of add-ins in the Active Application Add-Ins section.
- Select the iCloud Outlook Add-in.
In Outlook 2007:
- From the Tools menu, select Trust Center.
- Select Add-ins from the left column.
- In the list of add-ins in the Active Application Add-Ins section, select the iCloud Outlook Add-in.
Learn how to manage Add-ins with Microsoft Outlook.
Check your default account in Outlook
- In Outlook 2010 and later, select File > Info > Account Settings > Data Files. If iCloud is the default account in the Comments column, select a different account, and click Set as Default.
- In Outlook 2007, select File > Data File Management > Data Files. If iCloud is the default account in the Comments column, select a different account, and click Set as Default.
Restart your computer
After you restart your computer, see if you fixed the issue.
If you still need help
If you still need help, contact Apple Support. You can also use these steps to remove duplicate contacts or calendars.
Before you get started
- Check the System Status page to see if there are known issues affecting iCloud Bookmarks, since your device might not be the cause of your issue.
- Make sure your date and time settings on your iOS device or Mac are correct. You can easily fix issues caused by incorrect date and time settings by entering the right information.
- To help make sure that you don't lose important information, make copies of your Bookmarks.
- If your bookmarks don't display in the same order across all of your devices, check how many bookmarks are in the folder. If the folder contains more than 500 bookmarks, the order of bookmarks might not be the same on all devices.
If you need to access a bookmark that you deleted within the last 30 days, you can recover it from iCloud.com. Click Settings, and under Advanced, click Restore Bookmarks.
Learn more if you need help using iCloud Tabs.
iPhone, iPad, iPod touch
After each step, check to see if the issue still exists.
Turn on Bookmarks and update your device
- Tap Settings > [your name] > iCloud and make sure that Safari is turned on.
- Install the latest version of iOS or iPadOS that's supported by your device.
Check your Internet connection
- Open Safari and go to www.apple.com. If you can't connect to the Internet, your iCloud Bookmarks and Reading List* won't update in the Safari app. Get help with your Internet connection.
- Open a secure website from your iOS device to see if you can access ports 80 and 443. Safari requires access to port 443 to push updates between iCloud and your devices.
* Reading List is only supported on iOS and macOS devices.
Check your account details
Make sure you're signed in with the same Apple ID that you're using on your other supported devices. Tap Settings > [your name].
Restart Safari
Close and restart the Safari app on your iOS device. If you're not sure know how to close Safari, follow these steps.
Turn off iCloud Bookmarks and turn it back on
- Tap Settings > [your name] > iCloud.
- Turn off Safari.
- You can choose Delete from My [device] if your data exists on one or more of your computers. Otherwise, choose Keep on My [device].
- Wait a few minutes, then turn on Safari again.
Restart your device
Restart your device. If you're not sure how to do this, follow these steps.
Mac
After each step, check to see if the issue still exists.
Turn on iCloud Bookmarks and upgrade your software
- Choose Apple menu > System Preferences. If you're using macOS Catalina, click Apple ID. Click iCloud, then select Safari.
- Upgrade to the latest version of macOS that's supported by your Mac.
Check your Internet connection
- Quit Safari, then re-open Safari.
- Try to go to www.apple.com in Safari. If you can't connect to the Internet, your iCloud Bookmarks and Reading List won't update in the Safari app. Get help with your Internet connection.
- Open a secure website from your Mac to see if you can access ports 80 and 443. Safari requires access to port 443 to push updates between iCloud and your devices.
Check your account details
Choose Apple menu , and click iCloud. Make sure that you're signed in with the same Apple ID that you're using on your other supported devices.
Turn off iCloud Bookmarks and turn it back on
- Quit Safari.
- Choose Apple menu > System Preferences. If you're using macOS Catalina, click Apple ID. Click iCloud.
- Deselect Safari.
- Close System Preferences and wait about a minute.
- Open System Preferences and click iCloud.
- Select Safari.
- Open Safari.
Restart your computer
Restart your computer and see if the issue still exists.
Microsoft Windows
After each step, check to see if the issue still exists.
Check the system requirements
Make sure that your PC and your browser meet the iCloud system requirements.
Check your Internet connection
- Try to go to www.apple.com. If you can't connect to the Internet, your iCloud Bookmarks won't update. Get help with your Internet connection.
- Open a secure website to see if you can access ports 80 and 443. Safari and Internet Explorer require access to port 443 to push updates between iCloud and your devices.
Close and reopen iCloud for Windows
If you install a browser when iCloud for Windows is open, you need to quit and reopen iCloud for Windows. Then the new browser appears in the Bookmarks Options list in iCloud for Windows preferences.
Check your settings
Open iCloud for Windows and make sure that you're signed in with the same Apple ID that you're using on your other supported devices.
Refresh your browser
Sometimes recent changes you make in your web browser might not update on your other devices (or the reverse might happen). Quit and reopen your web browser to refresh your changes.
Bookmarks in Google Chrome might not update as quickly as in Internet Explorer* or Firefox.
*If you use iCloud for Windows 10 or later in Internet Explorer, your bookmarks might appear out of order.
Check your bookmarks in another browser
If you can't use iCloud Bookmarks with one browser, try using them with a different browser.
Microsoft Edge browser in Windows 10 doesn’t support iCloud Bookmarks. If you want to use iCloud Bookmarks in Windows 10, use a supported browser, like Google Chrome, Mozilla Firefox, or Internet Explorer. Learn more about the system requirements for iCloud.
For example, if you typically use Internet Explorer, try using Firefox. If you only experience the issue in a particular browser, follow the browser-specific steps in this section. If the issue affects more than one browser, check for issues with your computer and network settings and connections.
Check the location of your Internet Explorer Favorites folder
If you changed the location where you save your Internet Explorer Favorites (bookmarks), your Favorites won't automatically update on your other devices. To fix this issue:
- Open iCloud for Windows.
- Deselect Bookmarks and click Apply.
- Change the location of your favorites folder back to the default location (usually C:UsersusernameFavorites).
- Return to iCloud for Windows, select Bookmarks and click Apply.
Put Internet Explorer 10 or Google Chrome in Desktop mode
To make Desktop mode the default in Internet Explorer 10:
- Open Internet Explorer.
- Click Tools > Internet Options, then click the Programs tab.
- Select Always in Internet Explorer on the Desktop. Click OK.
- Check the Open Internet Explorer tiles on the desktop checkbox. Click OK.
To make Desktop mode the default in Google Chrome:
- Open Chrome.
- Click Chrome, then select Relaunch Chrome on the desktop.
If you see an option called Relaunch Chrome in Windows 8 mode, you're already running in desktop mode by default.
Activate the iCloud Bookmark extension or add-on in Google Chrome or Firefox
Google Chrome:
- Open Chrome.
- Click the Chrome menu in the upper-right corner, then choose More tools > Extensions.
- Select the Enable checkbox next to iCloud Bookmarks.
Firefox:
- Open Firefox
- Click the Firefox menu in the upper-right corner, then choose Add-ons.
- Click Extensions.
- Click Enable next to iCloud Bookmarks.
Turn off iCloud Bookmarks and turn it back on
- Close your browser.
- Open iCloud for Windows.
- Deselect the Bookmarks checkbox and click Apply.
- Wait a few seconds, select Bookmarks and click Apply.
- Open your browser.
Restart your computer
After you restart your computer, see if the issue still exists.
Stop automatic bookmark updates in Google Chrome or Firefox
To stop automatically updating bookmarks in Google Chrome or Firefox, disable the iCloud extension or browser add-on:
- Open iCloud for Windows.
- Click Options next to Bookmarks.
- Deselect the Chrome or Firefox checkbox. Click OK.
- Click Apply, then click Remove.
- If you turned off Chrome in iCloud for Windows, the Extensions tab will open in Chrome. To disable the extension, deselect the Enable checkbox next to the iCloud Bookmarks extension, or click the trash icon to remove the extension.
- If you turned off Firefox in iCloud for Windows, the Firefox Add-ons Manager will open. Click Disable next to the iCloud Bookmarks add-on to disable the add-on, or click Remove to remove the add-on.
Learn more
See how to use iCloud Bookmarks with Firefox or Google Chrome for Windows.